Here at Northwestern Specialists in Plastic Surgery & The Med Spa, the health and well-being of our patients is our top priority. We understand the rapidly changing situation concerning how to best respond to the Coronavirus (COVID-19) is creating uncertainty for everyone. We are committed to being as responsive to the needs of our patients as possible. We are currently open 8:00 AM to 5:00 PM Tuesdays and Thursdays for essential services, online product sales, and scheduling assistance. Virtual consultation time slots are available five days a week with our surgeon and med spa providers. Please call during the hours we are open to schedule your virtual consultation. If you call outside of our business hours, our answering service will continue to process the messages as usual but there may be some delay in responding to your request.
We have always used universal precautions for infection control and continue to do so. While there is currently a very low incidence of active infection, we are asking everyone to respect the following advisory:
If you have flu-like symptoms (fever, cough, shortness of breath), have traveled out of the country within the past 14 days, or have been in contact with someone who has, please call to postpone or reschedule your visit. We also recommend contacting your primary care provider for instructions on how to best proceed with your care or to be tested for viral infection.
We will continue to closely monitor this evolving virus and appreciate your cooperation. If you would like more information on the COVID-19 virus, please visit the CDC website ( https://www.cdc.gov/coronavirus/ ) or call the Northwestern Medicine Covid hotline (312-47-COVID) or the Illinois Department of Public Health ( 800-889-3931 ).